Refunds are handled on a case-by-case basis as outlined in our Refund Policy. For digital services like custom WordPress development or e-commerce setups, refunds are generally not available once work has commenced due to the customized nature. Subscriptions (e.g., for premium cloud storage) may be eligible for prorated refunds if canceled within 7 days. To request a refund, email refunds@amilma.digital with your order details, payment proof, and reason. We aim to process approved refunds within 10-14 business days via the original payment method.