Reporting Fake Reviews

For Businesses If you suspect a review is fake or belongs to a competitor:

1. Do not reply to the review (this locks it in the feed).

2. Click the "Flag" icon on the review.

3. Select the reason (e.g., "Not a genuine customer," "Spam").

4. Provide evidence (e.g., "We have no record of this customer name in our database").

Our Investigation Process Our Compliance Team reviews flagged content within 3-5 business days. We analyze IP addresses, device IDs, and user history to determine authenticity.